Frequently Asked Questions

Get answers to common questions about The Works - 120 Mins.

At check-in you’ll choose one to three enhancements such as hot stones, aromatherapy, CBD oil, foot scrub, or concentrated deep-tissue focus. Our therapist will incorporate them during the Swedish/therapeutic massage for a personalized, elevated experience.

Hydrate, avoid heavy meals, and arrive 10–15 minutes early to select enhancements and discuss goals. Notify us of medical conditions, allergies, pregnancy, or recent surgeries so we can adapt techniques and ensure safety during your session.

Yes. The Works combines Swedish and therapeutic techniques with optional enhancements to support recovery. Therapists focus on tight or injured areas, but this isn’t a replacement for medical treatment; consult your physician for serious injuries before booking.

You may add one to three enhancements at check-in. Selections vary by availability and may affect price. Your therapist will recommend combinations that best complement the two-hour therapeutic Swedish session for maximum benefit and comfort.

Yes — you can request a male or female therapist when booking or at arrival. We honor preferences whenever possible but cannot guarantee specific therapists due to scheduling. Let us know early and we’ll do our best to accommodate.

Our cancellation policy requires at least 24 hours' notice to avoid a fee. Late cancellations or no-shows may incur a percentage of the service charge. Check your booking confirmation for exact terms or call us to discuss exceptions.